Eurocom X3 R2 User Manual Page 288
- Page / 346
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting
8 - 12 Problems and Possible Solutions
8
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device’s documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.
No sound can be heard through an HDMI
connected display.
You have not configured the HDMI audio output. See “HDMI Audio
Configuration” on page C - 27.
Audio Volume is too low when listening
through headphones.
You have set the Speaker Configuration to 5.1 or 7.1 Speaker. It is
recommended that you set the Speaker Configuration to Stereo (not to 5.1 or
7.1 Speaker) when listening through headphones in order to maximize audio
quality. See “Audio Features” on page 2 - 7.
The Sound Blaster audio controls don’t
work when the system is connected to an
external display through an HDMI
cable.
Note that Sound Blaster Audio will be disabled when you are connecting to an
external display through an HDMI connection. See “Sound Blaster Audio &
HDMI” on page C - 29.
The fingerprint reader has problems
scanning fingers.
When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger. Make sure your fingers are clean and dry when
attempting to scan them across the sensor for detection.
Problem Possible Cause - Solution
- Trademarks 3
- R&TTE Directive 4
- CE Marking 5
- FCC Statement 6
- IMPORTANT SAFETY INSTRUCTIONS 8
- Power Safety 11
- Polymer Battery Precautions 12
- General Battery Precautions 13
- Cleaning 14
- Servicing 14
- Travel Considerations 15
- On the Road 16
- Developing Good Work Habits 17
- Lighting 18
- LCD Screen Care 18
- LCD Electro-Plated Logos 18
- Contents 19
- Interface (Ports & Jacks) 29
- Control Center 30
- Specifications 31
- Chapter 1: Quick Start Guide 33
- Advanced Users 34
- Warning Boxes 34
- Not Included 35
- System Software 36
- Model Differences 37
- System Startup 38
- Note that the Touchpad and 39
- LCD Panel Open - Model B 40
- LCD Panel Open - Model E 41
- LCD Panel Open - Model F 42
- LED Indicators 43
- Other Keyboards 44
- Num Lk & Scr Lk 44
- Quick Start Guide 45
- Table 1 - 5 - Mode Buttons 49
- Mode Buttons 49
- Illumination Keys 49
- & D 52
- Keyboard Shortcuts 53
- Right View 58
- Left View 59
- 1 - 28 Left View 60
- Bottom View - Model B 62
- Bottom View - Model E 63
- Bottom View - Model F 64
- Windows 8.1 Control Panel 65
- Apps & Tiles 71
- Desktop Application 72
- The Charms Bar 73
- Windows 8.1 Taskbar 75
- Video Features 76
- Video Features 1 - 45 77
- 1 - 46 Video Features 78
- Video Features 1 - 47 79
- Configuring External Displays 80
- Power Options 81
- Running Apps 82
- Running Apps 1 - 51 83
- Hard Disk Drive 86
- Optical Device 87
- Handling CDs or DVDs 88
- DVD Regional Codes 89
- Multi-in-1 Card Reader 90
- Audio Features 91
- Setup for Audio Recording 92
- Note that the Sound Blaster 93
- 2 - 10 Audio Features 94
- Figure 2 - 8 94
- Touchpad and Buttons/Mouse 95
- Figure 2 - 9 96
- Mouse Properties 97
- Gestures and Device Settings 98
- Figure 2 - 12 99
- Figure 2 - 13 100
- Figure 2 - 14 100
- Figure 2 - 15 101
- Figure 2 - 16 101
- Figure 2 - 17 102
- Figure 2 - 18 103
- Figure 2 - 19 104
- Figure 2 - 20 105
- Figure 2 - 21 106
- Figure 2 - 22 107
- Figure 2 - 23 108
- Figure 2 - 24 108
- Figure 2 - 25 108
- Figure 2 - 26 109
- Figure 2 - 27 109
- Figure 2 - 28 110
- Figure 2 - 29 110
- Figure 2 - 30 111
- Chapter 3: Power Management 113
- The Power Sources 114
- Turning On the Computer 115
- Shutting the Computer Down 116
- Power Plans 117
- Power Management 118
- 3 - 6 Power Plans 118
- Figure 3 - 3 118
- Power-Saving States 119
- Hibernate 120
- Shut down 120
- Configuring the Power Buttons 121
- Figure 3 - 6 122
- Resuming Operation 123
- Power Conservation Modes 124
- Figure 3 - 8 125
- Battery Information 126
- Conserving Battery Power 127
- Battery Life 128
- Battery Information 3 - 17 129
- Battery FAQ 130
- Battery Information 3 - 19 131
- Figure 3 - 12 131
- 3 - 20 Battery Information 132
- Figure 3 - 13 132
- Battery Information 3 - 21 133
- What to Install 135
- Driver Installation 136
- Drivers & Utilities 137
- Driver Installation 4 - 3 137
- 4 - 4 Driver Installation 138
- User Account Control 139
- Windows Security Message 139
- New Hardware Found 139
- Driver Installation Procedure 140
- Optional Drivers 142
- Chapter 5: BIOS Utilities 143
- The Power-On Self Test (POST) 144
- Failing the POST 145
- The Setup Utility 146
- Setup Screens 147
- Main Menu 148
- BIOS Utilities 149
- Main Menu 5 - 7 149
- SATA Port # (Main Menu) 149
- Advanced Menu 150
- Advanced Menu 5 - 9 151
- SATA Mode (Advanced Menu) 151
- Boot Logo (Advanced Menu) 151
- 5 - 10 Advanced Menu 152
- Security Menu 153
- 5 - 12 Security Menu 154
- Security Menu 5 - 13 155
- 5 - 14 Security Menu 156
- Figure 5 - 5 156
- Security Menu 5 - 15 157
- Figure 5 - 6 157
- 5 - 16 Security Menu 158
- TPM State Enabled) 158
- Figure 5 - 7 158
- Boot Menu 159
- 5 - 18 Boot Menu 160
- UEFI Boot (Boot Menu) 160
- Exit Menu 161
- Overview 163
- When Not to Upgrade 164
- Removing the Battery 165
- Upgrading The Computer 166
- 6 - 4 Removing the Battery 166
- Figure 6 - 1 166
- Removing the Battery 6 - 5 167
- Figure 6 - 2 167
- Upgrading the Optical Device 168
- Figure 6 - 3 169
- Figure 6 - 4 170
- Figure 6 - 5 171
- HDD System Warning 172
- Figure 6 - 6 173
- Figure 6 - 7 174
- Figure 6 - 8 175
- Figure 6 - 9 176
- Figure 6 - 10 177
- Figure 6 - 11 178
- Figure 6 - 12 179
- Figure 6 - 13 180
- Figure 6 - 14 181
- Figure 6 - 15 182
- Figure 6 - 16 182
- Figure 6 - 17 183
- Figure 6 - 18 184
- Figure 6 - 19 185
- Figure 6 - 20 185
- Figure 6 - 29 191
- Upgrading the mSATA SSD 192
- Chapter 7: Modules 195
- AHCI Mode 196
- RAID Levels 197
- Array Types 197
- SATA Mode Selection 197
- RAID Hard Disks 197
- Figure 7 - 1 199
- Figure 7 - 2 200
- Figure 7 - 3 201
- For Recovery 201
- For Stripe or Mirror 201
- Figure 7 - 4 202
- IRST Driver Installation 204
- Deleting a RAID (Windows 8.1) 205
- PC Camera Module 206
- PC Camera Audio Setup 207
- Camera App 208
- Camera Options 209
- 7 - 16 PC Camera Module 210
- Figure 7 - 10 210
- Camera Roll 211
- 7 - 18 PC Camera Module 212
- Figure 7 - 12 212
- PC Camera Module 7 - 19 213
- Figure 7 - 13 213
- Figure 7 - 14 213
- 7 - 20 PC Camera Module 214
- Wireless LAN Module 215
- 7 - 24 Wireless LAN Module 218
- Figure 7 - 15 218
- Wireless LAN Module 7 - 25 219
- Figure 7 - 16 219
- 7 - 26 Wireless LAN Module 220
- Figure 7 - 17 220
- Wireless LAN Module 7 - 27 221
- Figure 7 - 18 221
- 7 - 28 Wireless LAN Module 222
- Figure 7 - 19 222
- Wireless LAN Module 7 - 29 223
- Figure 7 - 20 223
- WLAN Configuration in Windows 224
- Wireless LAN Module 7 - 31 225
- Figure 7 - 22 225
- 7 - 32 Wireless LAN Module 226
- Figure 7 - 23 226
- Fingerprint Reader Module 227
- Figure 7 - 24 229
- Figure 7 - 25 230
- Figure 7 - 26 233
- Figure 7 - 27 234
- Figure 7 - 28 234
- Figure 7 - 29 235
- Trusted Platform Module 236
- Enabling & Activating TPM 237
- Figure 7 - 31 238
- Initializing TPM 240
- Figure 7 - 34 242
- Figure 7 - 35 243
- Figure 7 - 36 244
- Figure 7 - 37 245
- Figure 7 - 38 246
- Figure 7 - 39 247
- Figure 7 - 40 248
- Figure 7 - 41 249
- ® Rapid Storage Technology 250
- Figure 7 - 42 251
- Figure 7 - 43 252
- RAID Level 253
- Verification & 253
- Repair Status 253
- Figure 7 - 44 254
- Figure 7 - 45 255
- Operating System Installation 256
- Figure 7 - 46 257
- Shrink Volume 258
- Figure 7 - 48 259
- Figure 7 - 49 259
- Figure 7 - 50 260
- Figure 7 - 51 260
- Figure 7 - 52 261
- Figure 7 - 53 261
- Figure 7 - 54 262
- Sound Blaster Audio 264
- Sound Blaster Audio 7 - 71 265
- Figure 7 - 57 265
- 7 - 72 Sound Blaster Audio 266
- Figure 7 - 58 266
- Sound Blaster Audio 7 - 73 267
- Figure 7 - 59 267
- 7 - 74 Sound Blaster Audio 268
- Figure 7 - 60 268
- Sound Blaster Audio 7 - 75 269
- Figure 7 - 61 269
- 7 - 76 Sound Blaster Audio 270
- Figure 7 - 62 270
- Sound Blaster Audio 7 - 77 271
- Figure 7 - 63 271
- 7 - 78 Sound Blaster Audio 272
- Wireless Display 273
- 7 - 80 Wireless Display 274
- Figure 7 - 64 274
- Wireless Display 7 - 81 275
- Figure 7 - 65 275
- Figure 7 - 66 275
- 7 - 82 Wireless Display 276
- Figure 7 - 67 276
- Chapter 8: Troubleshooting 277
- Basic Hints and Tips 278
- Troubleshooting 279
- 8 - 4 Viruses 280
- Ports and Jacks 294
- Appendix B: Control Center 299
- Power Modes 300
- Control Center B - 3 301
- B - 4 Control Center 302
- Control Center B - 5 303
- B - 6 Control Center 304
- Microsoft Hybrid Graphics 306
- Video Driver Controls 307
- Table C - 1 307
- Video Driver Installation 308
- ® HD Graphics Control Panel 309
- Figure C - 2 310
- ® HD Graphics 310
- Figure C - 3 311
- Figure C - 4 312
- Figure C - 5 313
- Figure C - 6 314
- Figure C - 7 315
- Figure C - 8 316
- Figure C - 9 317
- Figure C - 10 318
- Figure C - 11 319
- Figure C - 12 320
- Figure C - 13 321
- Figure C - 14 322
- Figure C - 15 323
- Display Devices & Options 324
- Attaching Other Displays 325
- Figure C - 17 326
- Figure C - 18 327
- Figure C - 19 328
- Figure C - 20 329
- Figure C - 21 330
- HDMI Audio Configuration 331
- Figure C - 23 332
- NVIDIA Control Panel 334
- NVIDIA Control Panel C - 31 335
- Figure C - 25 335
- Customization Options 336
- Customization Options C - 33 337
- Figure C - 27 337
- C - 34 Customization Options 338
- Figure C - 28 338
- Customization Options C - 35 339
- Figure C - 29 339
- Set PhysX® Configuration 340
- Appendix D: Specifications 341
- Processor 342
- Core Logic 342
- Video Adapter Options 343
- °C - 35°C 345
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